Measure every customer interaction and touchpoint, on every channel, across the entire customer journey. Collect customer and employee feedback automatically after every interaction through your website, email, or SMS. Our analysis engine allows you to see how each customer feels about your product or business in real time by automatically analyzing phone, email, chat, and SMS communications. Engage each customer at the right time with the right message based on individual interactions or historical insight gathered over time.
Create an amazing and predictable customer experience to retain customers and increase sales. Every customer goes through an individual journey and knowing how they feel is important to the success of any business.
Use online survey software in many ways to make better-informed decisions across your entire business. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work. Do yourself and your employees a favor. Automate repetitive tasks like looking up information, account history, and sending replies. Be equipped with a holistic and complete view of your customers in real time.
Combine multiple capabilities into a single screen for maximum productivity. Smart widgets, company wikis, and automatic customer data. Make better decisions with visual, interactive, and analytical tools. Easily recognize your business trends. Broadcast real time information and react to, identify, and resolve issues faster with more decisive solutions. Use our built-in suite of tools to keep your entire toolset in one workspace. Manage everything from one central location with a simple out-of-the box solution.
Easily expand the capabilities of your existing toolset with the power of NextOS. Bring all of your tools together into one secure workspace built for enterprise level work. We're committed to your growth and empowering you to run a successful business. We promise to back you up and be there when you need us. No pressure to purchase anything. By providing information in this form, you agree to Nextiva's Privacy Policy.
We'll give you an intro to the perfect solution that fits your business. Your contacts and teams are just one click away. Instantly call, conference, chat, video or share screens with individuals or groups.
Save time and get more done — with one app. All of your communication tools live together in the same app on mobile and desktop. Switch between desktop and mobile seamlessly. Take business calls, message contacts, and more on your Apple or Android smartphone. Unlimited voice calling Unlimited internet fax Free local and toll-free numbers 24x7 customer support. Nextiva is 1 in reliability and customer service.
They keep winning awards because they do such a great job. Kevin O'Leary, Mr. Wonderful Entrepreneur. Amazing features. Incredible value. Get all the best features for your business phone app at the best price. Unlimited HD voice calls from any computer or mobile phone, using your business or work number. Use voice conferencing and video conferencing to connect with your team no matter where you work.
Click the Ellipsis … and select any of the available options e. Save time and collaborate live with coworkers and groups by chatting on the Nextiva App. Click Conversations on the left menu to view all conversations. Include multiple Contacts to collaborate as a group up to Select My Room to open a group chat. Drag-and-drop contacts into the group chat or copy the invitation and invite contacts to join the room. Make and receive calls from the desktop App on your Mac or PC, similar to how you would on a physical Nextiva phone.
Click Dialpad , and dial the phone number or extension. Then click Call. Don't need live help? Submit a ticket instead.
Choose which version of the Nextiva App you are using below. To download the newest version of the Nextiva Desktop App, click here. Newest Version
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