This started happening two weeks ago and unfortunately our local representative don't know how to help us. The best suggestion given by him is formating the machine after trying to install version 15 which keeps crashing with the same error and rolling back to version 14 same thing. As the other machines are working normally with the same settings and we have tons of other softwares installed, formating is the last option.
Does anyone have ever faced this issue and could help us with it? Eva Marie Borgeteien Customer asked a question. Michael Pruden Customer asked a question. Where do I find an activation code for the receiver? Or how to I activate it in a different way? Alek Pav Customer asked a question.
Just to verify - From various forums I have inferred that there is no mechanism to get a Smart Notebook 14 file to export as a PowerPoint without having PowerPoint. Is that the case? I looked in the manual but it does not explicitly state the need - but, alas, that's what it seems to suggest.
Thanks for any input - trying to help a team of teachers get their presentations into Google Slides via PowerPoint export and then subsequent import. Sandra Aktas Customer asked a question. My question is would smarboard 14 be compatible with these devices the technical requirement does not say windows 10 compatible? Denis Fortin Customer asked a question. Hello, I have like pdf to print in Notebook. How can I do it with a script or something like that?
Need help with product support? Contact us. Skip to Navigation Skip to Main Content. Toggle SideBar. Search for articles and discussions. Don't see what you're looking for? Sign in to ask a question. Discussions Articles. Sort by:. Search this feed Skip Feed View This Post. November 3, at PM. Click 'Continue'. It will assume that you want an upgrade. To deselect the option, you must uninstall the software. We are aware that there have been issues with the PC download process.
The best advice that we can give for you to navigate your way through the install process is to make sure:. You may have to bring your computer in for a manual install. Choose whether you want to have the SMART Notebook Software by either clicking on the box to install or leaving it empty to not install. Click 'Next' on the installation wizard. Click 'Next' to advance.
Choose whether the Ink Document Viewer is necessary for personal presentation purposes. Click 'Next' to Advance. To fix this issue, uninstall the Old Smart Software. Here are the issues you may run into with old software installed: not able to deselect the Notebook software from the install package both PC and Mac PC install may fail showing various errors.
Click on Education Software June. You will go through the necessary steps to install the software on your computer. You will be asked questions and given choices.
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